support.com audit at Webchart

Quick Summary

Online Status

Online

Server IP address resolved: Yes
Http response code: 200
Response time: 0.67 sec.
Last Checked: 03/16/2024

Over the time support.com has been ranked as high as 50,971 in the world, while most of its traffic comes from United States, where it reached as high as 47,863 position.

Support.com receives about 1,262 unique visitors and 4,165 pageviews per day. The estimated value of support.com is 73,000 USD. Each unique visitor makes about 3.3 pageviews on average.

Support.com is registered under .COM top-level domain. Check other websites in .COM zone.

At the time of the last check (November 14, 2019) support.com has an expired SSL certificate issued by Amazon (expired on November 11, 2020). Check other websites using SSL certificates issued by Amazon.

According to Web of Trust support.com is a suspicious domain.

Mobile-Friendly test indicates that support.com is well optimized for mobile and tablet devices, however website page loading time could be improved.

Support.com General Information

Global Rank

159,762

Average Load Time

1.26sec

Links In Count

219

Website Value

$73,000

Audience Geography. Where are support.com visitors located?

Country	Rank
United States US	47863
India IN	143370

Country	Percent of Pageviews
United States US	89.4%
India IN	3.6%
Other	7%

Country	Percent of Visitors
United States US	77.3%
India IN	7.7%
Other	14.9%

Where do visitors go on support.com?

Subdomain	Pageviews
wfm.support.com	39.5%
support.com	22.06%
webmail.support.com	16.6%
pdg.support.com	6.27%
other	15.57%

Subdomain	Pageviews per User
wfm.support.com	3.7
pdg.support.com	2
webmail.support.com	1.7
support.com	1.4

Subdomain	Reach
support.com	41.9%
wfm.support.com	29.39%
webmail.support.com	26.19%
pdg.support.com	7.37%

How popular is support.com?

Days	Reach Rank	Reach Rank Delta	Reach per Million	Reach per Million Delta
90	173000	30182	35	-21.53%
30	218924	55370	26	-30.76%
7	261661	28695	21	-14.66%
1	414403	160729	1	-44.81%

Days	Pageviews Rank	Pageviews Rank Delta	Pageviews per Million	Pageviews per Million Delta	Pageviews per User	Pageviews per User Delta
90	153996	64481	31	-49.482%	3.3	-35.71%
30	226543	44265	19	-25%	2.8	8%
7	328101	95206	13	-36.32%	2.2	-25.43%
1	385964	47999	1	-29.66%	3	30%

Period	Global Rank	Global Rank Delta
past 3 months	159762	39670
past month	209839	48898
past week	264565	45856
yesterday	385505	125449

Support.com Alexa Rank History

Alexa Rank shows how popular support.com is in comparison with other sites. The most popular site has Alexa Rank equals 1. If support.com has Alexa Rank equals 100,000, then it is in TOP 100,000 popular sites in the world. The rank is calculated using a combination of average daily visitors to support.com and pageviews on support.com over the past 3 months.

Support.com Safety Information

Overview

Last Updated: 04/24/2024

Overall result - "support.com" is SAFE.
We gather website safety and reputation data and compare it with available third-party sources so we calculate own safety and trustworthiness rate based on information that we get.

Norton Connect Safe

Last Updated: 03/23/2024

support.com is safe.

Norton ConnectSafe evaluates support.com for any unsafe and insecure content. The results are critical for families with young children.

Google Safe Search

Last Updated: 02/10/2019

support.com is safe.

SafeSearch is used as a parental control tool to filter out any inappropriate for your children search results on your devices: phones, tablets or personal computers.

Google Safe Browsing

Last Updated: 01/09/2019

Malware not found at "support.com".
"support.com" is not a phishing page.
"support.com" does not install unwanted software.
"support.com" does not contain harmfull applications.
Google Safe Browsing notifies when websites are compromised by malicious actors. These protections work across Google products and provide a safer online experience.

Site Advisor

Last Updated: 02/23/2021

support.com is safe.

McAfee assesses support.com for a meaningful set of security threats. Featured dangers from annoying pop-ups to hidden Trojans, that can steal your identity, will be revealed. McAfee does not analyze support.com for mature or inappropriate content, only security checks are evaluated.

Web of Trust

Last Updated: 01/10/2019

support.com child safety isuncertain.

The WOT calculates reputation of the support.com. This reputation system receives ratings from users and information from third-party sources, assesses the support.com for safety features and confirms, whether support.com is suitable for children.

SSL Information

SSL Checker Tool

Domain	support.com
Issuer Organization	Amazon
Issuer	Amazon
Algorithm	RSA-SHA256
Valid form	10/11/2019
Expiration	11/11/2020
Signed	Certificate is not self signed
Additional Domains	support.com .support.com .get.support.com

Support.com Server Information

Server Location

Geolocation Tool

Mountain View

California

United States

ASN Information

ASN Lookup Tool

ASN ID: 396982
ASN Title: GOOGLE-PRIVATE-CLOUD - Google LLC, US

Last Update: 08/01/2023

ASN Whois

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/resources/registry/whois/tou/
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/registry/whois/inaccuracy_reporting/
#
# Copyright 1997-2019, American Registry for Internet Numbers, Ltd.
#

ASNumber: 396982
ASName: GOOGLE-PRIVATE-CLOUD
ASHandle: AS396982
RegDate: 2018-08-15
Updated: 2018-08-15
Comment: *** This ASN is used for Google Private Cloud ***
Comment:
Comment: Direct all copyright and legal complaints to
Comment: https://support.google.com/legal/go/report
Comment:
Comment: Direct all spam and abuse complaints to
Comment: https://support.google.com/code/go/gce_abuse_report
Comment:
Comment: For fastest response, use the relevant forms above.
Comment:
Comment: Complaints can also be sent to the GC Abuse desk
Comment: (google-cloud-compliance@google.com)
Comment: but may have longer turnaround times.
Comment:
Comment: Complaints sent to any other POC will be ignored.
Ref: https://rdap.arin.net/registry/autnum/396982

OrgName: Google LLC
OrgId: GOOGL-2
Address: 1600 Amphitheatre Parkway
City: Mountain View
StateProv: CA
PostalCode: 94043
Country: US
RegDate: 2006-09-29
Updated: 2017-12-21
Comment: *** The IP addresses under this Org-ID are in use by Google Cloud customers ***
Comment:
Comment: Direct all copyright and legal complaints to
Comment: https://support.google.com/legal/go/report
Comment:
Comment: Direct all spam and abuse complaints to
Comment: https://support.google.com/code/go/gce_abuse_report
Comment:
Comment: For fastest response, use the relevant forms above.
Comment:
Comment: Complaints can also be sent to the GC Abuse desk
Comment: (google-cloud-compliance@google.com)
Comment: but may have longer turnaround times.
Comment:
Comment: Complaints sent to any other POC will be ignored.
Ref: https://rdap.arin.net/registry/entity/GOOGL-2

OrgTechHandle: ZG39-ARIN
OrgTechName: Google LLC
OrgTechPhone: +1-650-253-0000
OrgTechEmail: arin-contact@google.com
OrgTechRef: https://rdap.arin.net/registry/entity/ZG39-ARIN

OrgAbuseHandle: GCABU-ARIN
OrgAbuseName: GC Abuse
OrgAbusePhone: +1-650-253-0000
OrgAbuseEmail: google-cloud-compliance@google.com
OrgAbuseRef: https://rdap.arin.net/registry/entity/GCABU-ARIN

OrgNOCHandle: GCABU-ARIN
OrgNOCName: GC Abuse
OrgNOCPhone: +1-650-253-0000
OrgNOCEmail: google-cloud-compliance@google.com
OrgNOCRef: https://rdap.arin.net/registry/entity/GCABU-ARIN

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/resources/registry/whois/tou/
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/registry/whois/inaccuracy_reporting/
#
# Copyright 1997-2019, American Registry for Internet Numbers, Ltd.
#

Support.com Domain Name Information

WHOIS

WHOIS Lookup Tool

Domain Whois

Domain Name: SUPPORT.COM
Registry Domain ID: 3530495_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.networksolutions.com
Registrar URL: http://networksolutions.com
Updated Date: 2019-07-08T21:01:51Z
Creation Date: 1993-07-26T04:00:00Z
Registry Expiry Date: 2022-07-25T04:00:00Z
Registrar: Network Solutions, LLC
Registrar IANA ID: 2
Registrar Abuse Contact Email: abuse@web.com
Registrar Abuse Contact Phone: +1.8003337680
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS-1047.AWSDNS-02.ORG
Name Server: NS-1979.AWSDNS-55.CO.UK
Name Server: NS-508.AWSDNS-63.COM
Name Server: NS-977.AWSDNS-58.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2021-04-27T09:11:39Z

DNS Records

DNS Lookup Tool

Host	A Record	TTL
support.com	35.202.120.159	86400

Host	MX Record	Priority	TTL
support.com	support-com.mail.protection.outlook.com	10	86400

Host	NS Record	TTL
support.com	ns-1047.awsdns-02.org	172800
support.com	ns-1979.awsdns-55.co.uk	172800
support.com	ns-508.awsdns-63.com	172800
support.com	ns-977.awsdns-58.net	172800

Host	TXT Record	TTL
support.com	google-site-verification=gF3VuZrkr1ncWC8vfew9UdmJ-W7-qMa1nyhuW9dEgfU	3600
support.com	v=spf1 mx ip4:74.201.114.5 ip4:66.151.128.42 ip4:64.74.221.46 include:spf.protection.outlook.com include:aspmx.pardot.com include:email.recurly.com include:spf.recurly.com ~all	3600

ns-977.awsdns-58.net
TTL: 900
Email address: awsdns-hostmaster.amazon.com
Serial: 1
Refresh: 7200
Retry: 900
Expire: 1209600
Minimum: 86400

Support.com HTML Validation

HTML Validation Tool

Errors

Stray start tag “html”.

Bad value “https://api.w.org/” for attribute “rel” on element “link”: The string “https://api.w.org/” is not a registered keyword.

Element “script” must not have attribute “charset” unless attribute “src” is also specified.

An “img” element must have an “alt” attribute, except under certain conditions. For details, consult guidance on providing text alternatives for images.

End tag “li” implied, but there were open elements.

Unclosed element “div”.

End tag “ul” seen, but there were open elements.

Duplicate ID “nav-menu-item-6351”.

Duplicate ID “nav-menu-item-6352”.

Duplicate ID “nav-menu-item-9655”.

Duplicate ID “nav-menu-item-6354”.

Duplicate ID “nav-menu-item-6353”.

Duplicate ID “nav-menu-item-10586”.

Duplicate ID “nav-menu-item-6355”.

Duplicate ID “nav-menu-item-7084”.

Duplicate ID “nav-menu-item-9465”.

Duplicate ID “nav-menu-item-6358”.

Duplicate ID “nav-menu-item-6356”.

Duplicate ID “nav-menu-item-9535”.

Duplicate ID “nav-menu-item-10685”.

Duplicate ID “nav-menu-item-6641”.

Duplicate ID “nav-menu-item-9534”.

Duplicate ID “nav-menu-item-6360”.

Duplicate ID “nav-menu-item-6361”.

Duplicate ID “nav-menu-item-7640”.

Duplicate ID “nav-menu-item-6362”.

Duplicate ID “nav-menu-item-6363”.

Duplicate ID “nav-menu-item-6365”.

Duplicate ID “nav-menu-item-6364”.

Duplicate ID “nav-menu-item-6366”.

Duplicate ID “nav-menu-item-6367”.

Duplicate ID “nav-menu-item-6368”.

Duplicate ID “nav-menu-item-6369”.

Duplicate ID “nav-menu-item-6373”.

Duplicate ID “nav-menu-item-6370”.

Duplicate ID “nav-menu-item-6371”.

Duplicate ID “nav-menu-item-6372”.

Duplicate ID “nav-menu-item-6712”.

Duplicate ID “nav-menu-item-6374”.

Duplicate ID “nav-menu-item-6375”.

Duplicate ID “nav-menu-item-6377”.

Duplicate ID “nav-menu-item-6376”.

Duplicate ID “nav-menu-item-6378”.

Duplicate ID “nav-menu-item-6379”.

Duplicate ID “nav-menu-item-6380”.

Duplicate ID “nav-menu-item-6382”.

Duplicate ID “nav-menu-item-9693”.

Duplicate ID “nav-menu-item-9692”.

Duplicate ID “nav-menu-item-6381”.

Duplicate ID “nav-menu-item-6384”.

Duplicate ID “nav-menu-item-6385”.

Duplicate ID “nav-menu-item-6388”.

Duplicate ID “nav-menu-item-6394”.

Duplicate ID “nav-menu-item-6395”.

Duplicate ID “nav-menu-item-6393”.

Duplicate ID “nav-menu-item-6396”.

Duplicate ID “nav-menu-item-6389”.

Duplicate ID “nav-menu-item-6386”.

Duplicate ID “nav-menu-item-6390”.

Duplicate ID “nav-menu-item-6391”.

Duplicate ID “nav-menu-item-6392”.

Duplicate ID “nav-menu-item-9691”.

Duplicate ID “nav-menu-item-7184”.

Duplicate ID “nav-menu-item-6387”.

Duplicate ID “nav-menu-item-6398”.

Duplicate ID “nav-menu-item-6399”.

Duplicate ID “nav-menu-item-10812”.

Duplicate ID “nav-menu-item-6400”.

Duplicate ID “nav-menu-item-6401”.

Duplicate ID “nav-menu-item-6402”.

Duplicate ID “nav-menu-item-6403”.

Duplicate ID “nav-menu-item-6404”.

Element “style” not allowed as child of element “body” in this context. (Suppressing further errors from this subtree.)

No space between attributes.

Saw “"” when expecting an attribute name. Probable cause: “=” missing immediately before.

Attribute “"” not allowed on element “div” at this point.

Stray end tag “div”.

Saw “<” when expecting an attribute name. Probable cause: Missing “>” immediately before.

Attribute “<i” not allowed on element “a” at this point.

Stray end tag “i”.

Element “li” not allowed as child of element “div” in this context. (Suppressing further errors from this subtree.)

Stray start tag “script”.

Cannot recover after last error. Any further errors will be ignored.

Warnings

The first occurrence of ID “nav-menu-item-6351” was here.

The first occurrence of ID “nav-menu-item-6352” was here.

The first occurrence of ID “nav-menu-item-9655” was here.

The first occurrence of ID “nav-menu-item-6354” was here.

The first occurrence of ID “nav-menu-item-6353” was here.

The first occurrence of ID “nav-menu-item-10586” was here.

The first occurrence of ID “nav-menu-item-6355” was here.

The first occurrence of ID “nav-menu-item-7084” was here.

The first occurrence of ID “nav-menu-item-9465” was here.

The first occurrence of ID “nav-menu-item-6358” was here.

The first occurrence of ID “nav-menu-item-6356” was here.

The first occurrence of ID “nav-menu-item-9535” was here.

The first occurrence of ID “nav-menu-item-10685” was here.

The first occurrence of ID “nav-menu-item-6641” was here.

The first occurrence of ID “nav-menu-item-9534” was here.

The first occurrence of ID “nav-menu-item-6360” was here.

The first occurrence of ID “nav-menu-item-6361” was here.

The first occurrence of ID “nav-menu-item-7640” was here.

The first occurrence of ID “nav-menu-item-6362” was here.

The first occurrence of ID “nav-menu-item-6363” was here.

The first occurrence of ID “nav-menu-item-6365” was here.

The first occurrence of ID “nav-menu-item-6364” was here.

The first occurrence of ID “nav-menu-item-6366” was here.

The first occurrence of ID “nav-menu-item-6367” was here.

The first occurrence of ID “nav-menu-item-6368” was here.

The first occurrence of ID “nav-menu-item-6369” was here.

The first occurrence of ID “nav-menu-item-6373” was here.

The first occurrence of ID “nav-menu-item-6370” was here.

The first occurrence of ID “nav-menu-item-6371” was here.

The first occurrence of ID “nav-menu-item-6372” was here.

The first occurrence of ID “nav-menu-item-6712” was here.

The first occurrence of ID “nav-menu-item-6374” was here.

The first occurrence of ID “nav-menu-item-6375” was here.

The first occurrence of ID “nav-menu-item-6377” was here.

The first occurrence of ID “nav-menu-item-6376” was here.

The first occurrence of ID “nav-menu-item-6378” was here.

The first occurrence of ID “nav-menu-item-6379” was here.

The first occurrence of ID “nav-menu-item-6380” was here.

The first occurrence of ID “nav-menu-item-6382” was here.

The first occurrence of ID “nav-menu-item-9693” was here.

The first occurrence of ID “nav-menu-item-9692” was here.

The first occurrence of ID “nav-menu-item-6381” was here.

The first occurrence of ID “nav-menu-item-6384” was here.

The first occurrence of ID “nav-menu-item-6385” was here.

The first occurrence of ID “nav-menu-item-6388” was here.

The first occurrence of ID “nav-menu-item-6394” was here.

The first occurrence of ID “nav-menu-item-6395” was here.

The first occurrence of ID “nav-menu-item-6393” was here.

The first occurrence of ID “nav-menu-item-6396” was here.

The first occurrence of ID “nav-menu-item-6389” was here.

The first occurrence of ID “nav-menu-item-6386” was here.

The first occurrence of ID “nav-menu-item-6390” was here.

The first occurrence of ID “nav-menu-item-6391” was here.

The first occurrence of ID “nav-menu-item-6392” was here.

The first occurrence of ID “nav-menu-item-9691” was here.

The first occurrence of ID “nav-menu-item-7184” was here.

The first occurrence of ID “nav-menu-item-6387” was here.

The first occurrence of ID “nav-menu-item-6398” was here.

The first occurrence of ID “nav-menu-item-6399” was here.

The first occurrence of ID “nav-menu-item-10812” was here.

The first occurrence of ID “nav-menu-item-6400” was here.

The first occurrence of ID “nav-menu-item-6401” was here.

The first occurrence of ID “nav-menu-item-6402” was here.

The first occurrence of ID “nav-menu-item-6403” was here.

The first occurrence of ID “nav-menu-item-6404” was here.

Attribute “"” is not serializable as XML 1.0.

Attribute “<i” is not serializable as XML 1.0.

Support.com Desktop Insights

Desktop Page Insights Tool

Last tested: 10/09/2018

Desktop

Desktop Speed

75%

Eliminate render-blocking JavaScript and CSS in above-the-fold content

Leverage browser caching

Avoid landing page redirects

Optimize images

Minify HTML

Minify JavaScript

Enable compression

Minify CSS

Desktop Resource Breakdown

Total Resources	131
Number of Hosts	34
Static Resources	82
JavaScript Resources	36
CSS Resources	14

Support.com Mobile Insights

Mobile Page Insights Tool

Last tested: 10/09/2018

Mobile

Mobile Usability

100%

Mobile Speed

54%

Eliminate render-blocking JavaScript and CSS in above-the-fold content

Avoid landing page redirects

Leverage browser caching

Optimize images

Minify HTML

Minify JavaScript

Enable compression

Minify CSS

Mobile Resource Breakdown

Total Resources	131
Number of Hosts	34
Static Resources	83
JavaScript Resources	36
CSS Resources	14

Support.com Typos

www.support.com
www.support.net
www.support.org
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www.support.biz
www.support.us
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www.supporyt.com
www.support.con

Support.com Leader in Tech & Customer Support and Security Software – Support.com

A world leader in homesourcing℠, Support.com provides scalable customer & technical support and security software solutions.

Quick Summary

Support.com General Information

Support.com Alexa Rank History

Support.com Safety Information

Support.com Server Information

Support.com Domain Name Information

Support.com HTML Validation

Support.com Desktop Insights

Support.com Mobile Insights

Support.com Nearest Competitors

Support.com Typos